If you discover that you are not able to participate in an already prepaid
tour – don't worry: "Pripyat.tours" elaborated possibilities to refund your
money. The rules are as follows:
For scheduled tours:
if you cancel your participation in the tour more than 15 days
before the tour date then you will have refunded all the amount paid;
if you cancel your participation in the tour less than 10 days before
the tour date your prepayment 25% will not be refunded.
For tours on request:
if you cancel your participation in the tour more than 10 days before
the tour date then 10% of the tour price will be deducted, and the rest will be refunded;
if you cancel your participation in the tour less than 5 days before
the tour date then 50% of the tour price will be deducted, and the
rest (in case you prepaid the tour cost in full) will be refunded.
For the both types of the tours:
- the cost of refund money transfer is paid by the client.
"Pripyat.tours" refunds 50% of the cost of the tour to the participant
in case of incurrence of the circumstances of insuperable force on the
day of the trip (disastrous weather, actions of the Zone and state authorities, etc.).
in case of break of the tour due to participant's wish or fault (for
example pre-term departure or forced deportation caused by infringement
of the rules) the cost of the trip is NOT reimbursed.
"Pripyat tours" will not compensate any accomodation and travel-related
expences, as well as other costs that are not connected directly with the tour to Chernobyl.